• What’s New
•  Presentation
  • Welcome!
  • Customer Journey Management
  • System description
  • Distributed Operations
  • Deployment Scenarios
  • Supported Environments
•  Installation
  • Introduction
  • Prerequisites - Checklist
  • Installation Scenarios
  • Orchestra and Stat on the Same Server
  • Orchestra and Stat on Separate Servers
  • Business Intelligence
  • Orchestra Queue Agent
  • Gateway 1745
  • Installing and Configuring Branch Hub and Hub
  • Redeploying Applications
•  Upgrade
  • Introduction
  • Upgrade Methodology
  • Orchestra Central
  • Upgrading from JBoss to Wildfly
  • Business Intelligence
  • Distributed Queue Agent
  • Unit types
  • Widgets
•  System Administration
  • Unit Types
  • Licensing
  • Import and export
  • Widget Administration
  • Remote Upgrade Overview
  • Queue Agents
  • Parameters
  • Mark Types
•  HW Monitoring
  • Introduction
  • Device Controller (GW1745) - Connect/Disconnect
  • Queue Agent - Connect/Disconnect
  • Printer - Stat Messages
•  Auditing
  • Introduction
  • What is logged?
  • Where is it stored?
  • Enabling/disabling the functionality
•  Stat Aggregation
  • Introduction
  • Stat PDI Jobs/Transformations - Example Configuration
  • Hardware Monitoring - Data Integration
•  Localisation
  • Introduction
  • System GUI, Concierge and Connect
  • Calendar Admin, Calendar View and Appointment Terminal
  • Business Intelligence
•  Network Connectivity
  • Orchestra Bandwidth Requirements
  • Connect - Connectivity and Network Loss
  • Concierge - Connectivity and Network Loss
•  Secure Communication
  • Introduction
  • Orchestra Central
  • Secure WebSocket Between Distributed Queue Agent and Central
  • Business Intelligence
  • Secure Communication for a Queue Agent
  • Disabling HTTP and Running HTTPS Only
  • Encryption of Stat JMS connections
  • Bandwidth Requirements
•  SSO setup
  • Introduction
  • SSO Setup Using Integrated Kerberos
  • SSO Setup Using SAML 2.0 Web SSO
•  HA setup
  • Introduction
  • Deployment Architecture
  • Load Balancer
  • Shared Storage
  • RDBMS
  • Deployment Procedure
  • Setting up Business Intelligence in a Clustered Environment
  • Notification Application
  • HA Proxy Example
•  Appendix A - Tuning Database Parameters
  • Tuning of Oracle Parameters
  • Tuning of PostgreSQL Parameters
•  Appendix B - Logging
  • Enabling Customer Journey Management Logging
  • Enabling Publish Logging
•  Appendix C - Security
  • Introduction
  • Content-Security-Policy
  • X-Frame-Options
  • X-Content-Type-Options
  • X-XSS-Protection
  • Strict-Transport-Security
  • Modifying HTTP Response Headers
•  Appendix D - Open LDAP Setup
  • Introduction
  • Install LDAP and Helper Utilities
  • Reconfigure slapd to Select Better Settings
  • Install phpLDAPadmin to Manage LDAP with a Web Interface
  • Configure phpLDAPadmin
  • Create an SSL Certificate
  • Create a Password Authentication File
  • Secure Apache
  • Modify the phpLDAPadmin Apache Configuration
  • Configure the HTTP Virtual Host
  • Configure the HTTPS Virtual Host File
  • Log in to the phpLDAPadmin Web Interface
  • Adding Nodes
  • Adding a User
  • Adding a Group
  • Troubleshooting
•  Appendix E - SAML Setup
  • Introduction
  • Set up SAML 2.0 Web SSO
  • Troubleshooting

What’s New

Troubleshooting