Using Business Intelligence Canned Reports : Report Parameters : Overview reports : Visit Overview
  

Visit Overview

Note: This report includes all Customers, also those that have been removed.
This report shows the total number of Visits and the total Visit times. You can also see the average time for a Visit and, for example, the average time a Visit is spent on waiting compared with transactions.
All data is combined and shown on the same page.
The following data is shown:
Name
Definition
Month
Shows Day, Week, Month, Year or Weekday, depending on the View parameter.
Visits
The number of Visits.
Transaction per visit
The average number of transactions per Visit.
Average Visit Time
The average Visit time per Visit.
Average total waiting time
The average total waiting time per Visit. The total waiting time is the sum of all waiting times, during the Visit.
Max total waiting time
The longest total waiting time for any Customer, during the period.
Average total transaction time
The average total transaction time per Visit. The total transaction time is the sum of all transaction times, during the Visit.
Max total transaction times
The longest total transaction time for any Customer during the period.
 
Note: The value on the Y-axis in the chart is minutes.