Using Business Intelligence Canned Reports : Report Parameters : NPS/Feedback reports : NPS® per Branch
  

NPS® per Branch

The Marks used for NPS are automatically selected.
The report shows the sum for all Services within each Branch.
All data is combined and shown on the same page.
Skärmurklipp
 
The following data is shown:
Name
Definition
Branch
The selected Branches.
NPS
Net Promoter Score per year and month.
Answered (%)
Percent of all served Customers that provided an answer.
Graph, Y-axis
Fixed 0-100 % if there is no negative value or fixed
-100-100% if there is a negative value.