This is a report showing the different free text answers together with Visit id. You can use the parameters to filter out those answers that are most interesting, for example the answers from the least satisfied Customers. All data is shown on the same page.
The following data is shown:
Name
Definition
Feedback
Each text feedback is presented, even if there are two or more that are identical.
Branch
Branch name.
Visit Id
Visit Id.
Ticket number
The ticket number used for the Visit.
Average feedback
The average for the numerical part of this Customer’s feedback.