Date

Shows Day, Week, Month, Year or Weekday, depending on the View parameter.

Number of booked appointments

Number of Appointments that were booked for the selected date.

Customers that did arrive

Number of journeys that had an Appointment and where the journey reached event VISIT_CREATE.

% of customers that did arrive

Calculated value.

Late arrivals

Number of Appointments where the Customer arrived late.

Number of customers that responded to call

Number of Customers that actually arrived at the Counter.

Average waiting time

Average waiting time for all transactions where the Customer arrived to the Appointment.

Average waiting time after appointment time

Average Appointment waiting time.

Average transaction time

Average transaction time.

Average number of days in advance the appointment was booked.

The average booking time in days (one decimal).

Totals

Sum of columns, for averages this is the average of all Customers, not the average of the shown averages.

Average

For columns with numbers this is the same as the average of the column. For columns already containing average values this is the average for all included transactions, not for the column.