Using Business Intelligence Canned Reports : Report Parameters : Appointment reports : Appointment Booking
  

Appointment Booking

This report is used to get information about when Appointments are booked, no matter if the Appointment time has yet occurred, or not.
With this report, you can also see if there is any difference in Appointments booked at different times, for example if there are periods when the Appointments are booked closer to the Appointment time. This report also monitors changes, such as cancellations and reschedules.
All data is combined and shown on the same page.
The following data is shown:
Name
Definition
Date
Shows Day, Week, Month, Year or Weekday, depending on the View parameter.
Total number of bookings
The number of Appointments booked during the selected period, no matter if they have been cancelled or not.
Note: That is when the Appointment was booked, not the date for the Appointment.
Number of changes
The number of times that the same Appointments as above have been changed. Each change is counted.
Number of cancellations
The number of Appointments that were cancelled. These must be the same Appointments included in the bookings so that the whole report covers exactly the same Appointments.
Number of still open appointments
This is the same as the number of bookings minus the number of cancellations.
Average number of days between booking and appointment
The average booking time in days (one decimal).
Average number of days between cancellation and appointment time
The average number of days between a cancellation and the Appointment time.